Mancini & Mancini can only accept orders for delivery in the territory of the European Union.
The non-European customers can still send us an email to firstname.lastname@example.org for delivery estimates.
Mancini & Mancini does not ship to PO Boxes and companies that provide debit services.
For every order placed on www.shopmancini.com, Mancini & Mancini will invoice of the material. For the issuance of the invoice, to the information provided by the Customer. Customer raises Mancini & Mancini from any liability arising from incorrect financial documents because of errors in the data supplied by the customer, being the Client is solely responsible for the correct entry. No change in the bill will be possible after the issuance thereof.
The shipping costs are always paid by the customer and are shown explicitly at the time of order placement. The payment of the goods by the customer will be using the method chosen when ordering.
Generally the delivery times are:
- 1 to 3 days for deliveries in Italy
- From 3 to 5 days for bulky goods
The delivery of the ordered goods are purely indicative and may vary due to force majeure or due to traffic conditions and traffic in general or by act.
Normally the standard delivery, unless otherwise agreed, will take place at the following times:
- From 9.00 to 12.00
- From 14.00 to 18.00
daily, except holidays, from Monday to Friday.
The first courier delivery is made without notice. In the absence of the customer, the courier will leave a notice and retry delivery in 24/48 hours; in case of further absence will open a practice of stock.
The customer will be contacted by Mancini & Mancini which will define the details of delivery. The customer will be charged for any costs of storage. If this attempt fails, the goods will be made to Mancini & Mancini, resulting in cancellation of the order. The customer will be refunded the amount paid less the costs of storage.
No responsibility can be attributed to Mancini & Mancini in case of delay in the order or delivery of goods ordered.
The delivery of the ordered means at street level. Upon delivery of the goods by the courier, the customer is required to check:
- That the number of boxes is the same as indicated in the transport document in advance by e-mail
- The packaging is not damaged, or wet or otherwise altered, including the sealing materials (adhesive tape or metal).
Any damage to the packaging and / or product or the mismatch in the number of packages or particulars, must be immediately notified in writing of control reserves (by specifying the reason for the reserve, eg. "Flushed packaging", "packaging crushed" , etc.) on the proof of delivery courier.
It 'a good idea to always put the words "subject to control" in order to control then with comfortable that the products are intact. Just ask the courier to activate the mode on your handheld.
Once signed the document courier, the customer can not make any objection about the characteristics of the goods.
Mancini & Mancini will not proceed to the restoration and / or compensation of any kind in the absence of reserves affixed in the presence of the carrier on the carrier sheet.
Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days from delivery, in the manner provided herein.
Despite the packaging intact, the goods must be checked within 7 days of receipt. Any damages or hidden defects must be reported in writing by fax or registered mail with return receipt to the courier whose address is explained on the accompanying document and is also required to open a practice of anomaly at Mancini & Mancini.
In the event that the goods delivered and accepted by the customer, with or without reservation, is damaged and uninsured, Mancini & Mancini will refund the customer the time and in the amounts established by the courier.
The delay in the repayment is not in any way attributable to Mancini & Mancini, but it depends only and exclusively by the timing related to the management practices of damage by the carrier.